Monday, August 3, 2009

Spencer Industries Incorporated ISO 9001:2008

Spencer Industries Incorporated is proud to announce their Quality Management System has been assessed and found to be in conformance to the new ISO 9001:2008 standard at our facilities in Dale, Indiana. This is following an upgrade reassessment audit conducted on July 7th and 8th by NSF-ISR. Spencer's Quality Management System is a processed based system that focuses on the eight quality management principles in order to lead the organization towards improved performance, greater customer satisfaction and continual improvement of the processes.
  • Customer Focus
  • Leadership
  • Involvement of People
  • Process Approach
  • System approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relations